Privacy Policy
Last Updated: September 9, 2026
Infinity Systems LLC, doing business as Infinity Shower (“Infinity Shower,” “we,” “us,” or “our”), respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect your personal information.
This Privacy Policy explains how we handle personal information when you visit theinfinityshower.com (the “Website”), purchase our products, submit a form, communicate with us, register a product, request customer support, interact with our advertising, or otherwise engage with Infinity Shower.
Legal Business Name: Infinity Systems LLC
Brand: Infinity Shower
Mailing Address: 2593 Mayport Rd Ste 101, Jacksonville, FL 32233
Email: info@theinfinityshower.com
Website: theinfinityshower.com
By using our Website, you acknowledge the practices described in this Privacy Policy. Where applicable law requires consent, we will request consent before using your personal information for the applicable purpose.
1. Personal Information We Collect
The information we collect depends on how you interact with Infinity Shower.
We may collect information you provide directly to us, including your name, email address, telephone number, billing and shipping address, company or business name, order and purchase information, product information and serial numbers, warranty registration information, vehicle, RV, boat, or installation information, installer or builder information, marketing preferences, and information you provide through forms, email, telephone calls, support requests, reviews, testimonials, or other communications.
Payment information may be collected and processed by our payment service providers. Infinity Shower generally does not receive or store complete payment card information.
We may also receive information from third parties. For example, a Certified Installer, builder, dealer, distributor, or other business partner may provide customer information to us in connection with a purchase, installation, warranty registration, product support request, or other customer relationship.
When you visit our Website, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, approximate geographic location derived from your IP address, referring website, pages viewed, links or buttons clicked, dates and times of visits, Website interactions, advertising interactions, and cookie or similar online identifiers.
2. How We Use Personal Information
We may use personal information to process and fulfill orders; arrange shipping and delivery; communicate with you about purchases; provide technical support and customer service; administer warranties and product registrations; connect customers with installers, dealers, builders, or other appropriate partners; respond to inquiries; maintain customer and business records; operate and improve our Website; understand Website usage; measure marketing effectiveness; personalize Website and marketing experiences; advertise Infinity Shower products; send marketing communications where permitted; maintain security; prevent fraud or misuse; meet accounting, tax, regulatory, and legal requirements; and establish, exercise, or defend legal claims.
We may also use information for another purpose that is disclosed to you when the information is collected.
3. Cookies and Similar Technologies
Our Website uses cookies, pixels, tags, and similar technologies to operate the Website, remember visitor preferences, understand how visitors interact with our Website, measure marketing performance, and support advertising.
Necessary cookies help provide essential Website functionality, including security, ecommerce functions, checkout, and remembering privacy choices.
Analytics cookies help us understand Website traffic and usage, including which pages visitors view, how visitors reached our Website, and how they interact with Website content. We use services including Google Analytics for these purposes.
Advertising and marketing cookies may be used to measure advertising performance, understand interactions with our advertisements, create advertising audiences, and support relevant marketing. We use technologies including the Meta Pixel.
We also use HubSpot for customer relationship management, website forms, analytics, marketing, customer communications, and related business functions. HubSpot may use cookies and similar technologies to help us recognize Website visitors and understand how visitors interact with our Website and communications.
Where required by applicable law, we seek consent before using non-essential cookies and similar tracking technologies.
Visitors may accept, reject, or manage non-essential cookies through the Cookie Settings controls available in the footer of our Website. You may return to Cookie Settings at any time to change your preferences.
You can also block or delete cookies through your browser settings, although doing so may affect some Website functionality.
4. Google Analytics
We use Google Analytics to understand Website usage and performance.
Google Analytics may collect information about your browser, device, Website activity, approximate location, referring source, and interactions with the Website.
We use this information to understand Website traffic, improve the Website, evaluate marketing efforts, and better understand how customers find Infinity Shower.
Google processes information in accordance with its own privacy practices. Where required by applicable law, our use of Google Analytics is subject to your cookie consent choices.
5. Meta Pixel and Advertising
We use the Meta Pixel and related Meta advertising technologies to measure advertising performance, understand Website interactions, improve advertising campaigns, and create advertising audiences.
Depending on how our Website and Meta tools are configured, Meta may receive information such as your IP address, browser or device information, online identifiers, pages visited, and certain Website interactions.
Meta processes information in accordance with its own privacy practices.
We do not sell personal information in exchange for monetary compensation.
However, some privacy laws may define the disclosure of information to advertising platforms such as Meta as a “sale,” “sharing,” or use of personal information for targeted advertising even when no money is exchanged.
Where applicable, you may opt out of these activities through our Website's Cookie Settings in the footer or by contacting us at info@theinfinityshower.com.
6. How We Disclose Personal Information
We may disclose personal information to companies that help us operate our business, including website and ecommerce providers, customer relationship management providers, payment processors, shipping and fulfillment providers, analytics providers, email and communications providers, advertising platforms, information technology providers, installers, dealers, builders, distributors, accountants, attorneys, insurers, and other professional advisers.
Service providers and platforms we use may include Squarespace, HubSpot, Google, and Meta.
We may also disclose information when you direct or authorize us to do so; when necessary to fulfill a request you make; to comply with a law, court order, subpoena, or other legal obligation; to protect Infinity Shower, our customers, or others; or in connection with a merger, acquisition, investment, financing, restructuring, sale of assets, or similar business transaction.
7. Sale, Sharing, and Targeted Advertising
Infinity Systems LLC does not sell personal information in exchange for money.
However, certain disclosures involving advertising cookies, pixels, analytics technologies, or similar tools may be considered a “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.
Depending on where you live and which laws apply, you may have the right to opt out of these activities.
You may manage advertising and cookie preferences through the Cookie Settings link on our Website or contact us at info@theinfinityshower.com.
Where applicable law requires us to recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control, we will process such signals in accordance with applicable law.
8. Marketing Communications
We may send information about Infinity Shower products, services, company updates, educational materials, events, promotions, and other relevant information where permitted by law.
You may unsubscribe from marketing emails at any time using the Unsubscribe link contained in our marketing communications.
Unsubscribing from marketing does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping information, warranty communications, safety notices, or responses to support requests.
Where applicable law requires consent before sending marketing communications, we will obtain the required consent.
9. Legal Bases for Processing in the EEA and United Kingdom
Where the European Union General Data Protection Regulation (“GDPR”), UK GDPR, or similar privacy laws apply, we process personal information under one or more recognized legal bases.
We may process information because it is necessary to perform a contract with you, such as processing an order, providing a product, arranging delivery, administering a warranty, or providing requested services.
We may also process information based on our legitimate interests, including providing customer support, improving our products and Website, maintaining business relationships, securing our systems, preventing fraud, and managing our operations, provided those interests are not overridden by your rights.
We rely on consent where required, including for certain cookies, marketing communications, analytics, and advertising technologies. You may withdraw consent at any time.
We may also process information when necessary to comply with legal obligations.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required or permitted by applicable law.
Retention periods may depend on our relationship with you, purchase and warranty history, product-support requirements, accounting and tax requirements, legal obligations, fraud-prevention needs, and the establishment or defense of legal claims.
Order and transaction records may be retained for accounting, tax, warranty, and legal purposes.
Marketing information may be retained until you unsubscribe or until it is no longer reasonably necessary. We may retain limited information after an unsubscribe request so that we can continue honoring the request.
Cookie and analytics information may be retained according to our settings and those of the applicable service provider.
11. Data Security
We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no internet transmission, website, computer system, or database can be guaranteed to be completely secure, and we cannot guarantee the absolute security of personal information.
12. International Data Transfers
Infinity Systems LLC is based in the United States.
If you access our Website from another country, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Those countries may have privacy laws that differ from those in your country.
Where applicable law requires specific protections for international transfers, we and our service providers may use recognized legal safeguards such as adequacy decisions, standard contractual clauses, or other approved mechanisms.
13. Your Privacy Rights
Depending on where you live and the laws that apply to Infinity Shower, you may have rights relating to your personal information. These may include the right to access personal information we maintain about you; request correction of inaccurate information; request deletion; obtain a portable copy of certain information; restrict or object to certain processing; withdraw consent; opt out of sale, sharing, or targeted advertising; limit certain uses of sensitive personal information; appeal certain privacy decisions; and exercise privacy rights without unlawful discrimination.
These rights vary by jurisdiction and may be subject to exceptions provided by law.
14. How to Exercise Your Privacy Rights
To submit a privacy request, contact:
Infinity Systems LLC / Infinity Shower
Email: info@theinfinityshower.com
Mail: 2593 Mayport Rd Ste 101, Jacksonville, FL 32233
Please provide enough information for us to understand and respond to your request.
We may need to verify your identity before completing certain requests. We will request only information reasonably necessary for verification.
Where permitted by law, an authorized agent may make certain requests on your behalf. We may ask for evidence demonstrating the agent's authority.
We will respond within the timeframe required by applicable law.
You may also manage cookie and advertising preferences through the Cookie Settings link on our Website.
15. California and Other U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional rights under applicable state privacy laws.
Depending on whether a particular law applies to Infinity Systems LLC and to the processing involved, those rights may include access, correction, deletion, portability, opting out of sale or sharing, opting out of targeted advertising, limiting certain uses of sensitive personal information, appealing a decision regarding a privacy request, and receiving equal treatment when exercising privacy rights.
We may have collected categories of personal information including identifiers such as names, email addresses, postal addresses, telephone numbers, IP addresses, and online identifiers; customer and transaction records; commercial information such as purchase and warranty history; internet or electronic network activity; approximate geolocation information; communications; professional information supplied by installers, builders, dealers, suppliers, or business customers; and inferences relating to Website or marketing interactions.
We use and disclose these categories for the business purposes described in this Privacy Policy.
We do not knowingly use sensitive personal information for the purpose of inferring personal characteristics.
16. European Economic Area and United Kingdom Rights
If you are located in the European Economic Area or United Kingdom and applicable data protection law applies, you may have rights to access, correct, delete, restrict, or receive a portable copy of your personal data; object to certain processing; and withdraw consent.
You have the right to object to the processing of your personal data for direct marketing purposes.
You may also have the right to lodge a complaint with the data protection authority in the country where you live or work.
Individuals in the United Kingdom may lodge a complaint with the UK Information Commissioner's Office.
We encourage you to contact us first at info@theinfinityshower.com so we have an opportunity to address your concern.
17. Children's Privacy
Our Website and products are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 for marketing or advertising purposes.
If you believe a child has improperly provided personal information to us, please contact us at info@theinfinityshower.com so that we can take appropriate action.
18. Third-Party Websites and Services
Our Website may contain links to websites or services operated by installers, dealers, suppliers, social media platforms, or other third parties.
Infinity Systems LLC is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage visitors to review the applicable privacy policies before providing personal information to third parties.
19. Business Transfers
If Infinity Systems LLC is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, Website, service providers, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this Policy.
Where required by law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
21. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information we maintain about you, please contact us:
Infinity Systems LLC
d/b/a Infinity Shower
2593 Mayport Rd Ste 101
Jacksonville, FL 32233
Email: info@theinfinityshower.com
Website: theinfinityshower.com